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Our Technology

Empowering people, expanding technology Imagine the possibilities

Expand your travel management potential with technology that works as hard as you do. Our award-winning travel technology helps your business travel program work seamlessly and efficiently for your employees.

Travel made easier at home and abroad

Discover my CWT

Our consolidated travel platform, called myCWT , helps make your employees’ lives simpler. Whether they’re booking travel online, on mobile or through one of our dedicated travel counselors, all of the details of their travel arrangements will be accessible via every channel.

Discover our app

Technology to support your travelers anytime, anywhere

Chat with a CWT Counselor

CWT offers your employees a familiar chat-style messaging service. Using the myCWT website, app or an approved third-party messaging tool, your employees can conveniently reach a CWT counselor 24/7 for all their travel-related needs.

Technology keeps track of what’s important

Better insights with real-time data

Tired of long data lag times? Delays can prevent you from making changes that count and affect your company’s bottom line. Our business intelligence and reporting tool, gives you your data in real time, showing exactly what you need to know and when you need to know it. Our easy-to-use interface helps you quickly access the information you need to manage your business travel program.

Explore business intelligence

Enriching the traveler experience

Communicate effectively

You need to communicate well to educate and inform travelers if you want to influence behavior change and reinforce good decision-making. Using our proprietary technology, you can automate messages that enrich your travelers’ experiences, giving them timely information that’s customizable to your company’s culture and style. Better yet, companies that use our service see average savings of 4 to 7% in the first year!

CWT Program Messenger

The Evolution of Travel Technology

Our video series explores our vision for the future of travel and CWT’s role in the developments to come.

Sustainability

Sustainability in travel  isn’t an oxymoron – it is achievable and is underway right now.  Carbon budgets , technology innovation and disruptors such electric and autonomous vehicles, hybrid and virtual meetings, all leading to more purposeful travel.

The Metaverse

The evolution of technology is happening all around us at breakneck speed. It is what we relied on when travel wasn’t possible and what we used to ‘meet’ albeit interactively.

But what next? How will the virtual world affect how we travel and meet? From immersive booking experiences to actually feeling like you’re in the room with people, the Metaverse opens up a world of possibility. 

Hyper-Individualization

Hyper-individualization is all about delivering the best possible experience for you through technology. Personalized experiences , better performance, and more all supported by data and innovative technology. 

Will gates and security checks soon be a thing of the past? The introduction of biometrics as part of the travel experience could mean exactly that.

Voice Activation

In business travel, we’re already seeing voice activation employed by some hotels, allowing guests to easily control heating, lighting and other environmental preferences in their rooms. At CWT we believe these are significant steps toward more widescale adoption of voice activation across our industry.

Want to know more?

If you’re ready to talk about how we can help you and receive communications about our products and services, please click the button below and fill out the form.

Let's Talk

Learn more about our travel management offering

Travelers: manage your travel here . The below form is for inquiries about our corporate travel management offering.

To reach out to CWT to learn more and also receive communications (email or phone) on our products and services, please complete the form below. You can unsubscribe at any point in the future from our mailing list using the ‘unsubscribe’ link on any of our emails.

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SERVING THE WORLD'S MOST IMPORTANT CUSTOMER

with seamless and innovative travel solutions

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Search for your perfect fit at CWT

PEOPLE + CULTURE = PERFORMANCE

CWT is B2B4E

Come build a world-leading travel management platform.

Through our years of serving our clients in business travel, meetings & events, and hotel distribution, we know that delivering a truly memorable experience doesn't stop with our clients - it's all about their employees. We call this concept B2B4E: “business to business for employees”.

What we do for the employees of our clients is what we strive to do every day for our own people through our culture. In everything we do, we seek to be performance-driven, innovative, empowered and customer-focused. These four attributes form the foundations of CWT culture and they shape the daily experiences of our employees, as well as those of our clients and travelers.

Our culture is a give-and-take arrangement: the more you engage in it, the more you’ll get out of it. We actively look for the sort of people who bring a positive attitude to work with them. It’s reflected in the atmosphere in our offices and contact centers, and the dynamic between colleagues. Our people want to be here, and it shows.

Our people, our priority

Our philosophy of B2B4E – business to business for employees – is testament to the fact that, at CWT, people do come first. This approach isn’t limited to our travelers; it starts and ends with our own employees. That’s why it’s so important to us that we provide an environment in which our people can genuinely enjoy their work.  

Meet some of our people and the different areas in which they work to deliver the service experience our customers expect.

Explore career opportunities

We’re always looking for talented, enthusiastic people to join CWT

Traveler Experience

The face of CWT around the world  

IT - Product & Technology

Delivering and managing innovative technology solutions

Meetings & Events

Results-driven thinkers with great creative flair

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152 years in travel

Throughout 2022 we celebrated 150 years in travel, taking a look at travel in the past and travel in the future, a future CWT is excited to shape and enable, and that is undeniably about innovation and forging new paths.

Find your fit

Integrity, leadership, caring and passion really are at the heart of everything we do at CWT. If these core values are as important to you as they are to us, you could be exactly what we’re looking for – and we think we could be a great fit for you, too.

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Thank you for your interest in CWT.

If you cannot find the information you are looking for or encounter technical issues when applying, please use this contact form.

Thank you for your interest in working with CWT

For data privacy and security reasons, we do not receive or process email applications. CWT only accepts & processes online applications received through the CWT career portal.

Please select another option or search for positions here.

Apply online

Thank you for your interest in CWT, we will contact you soon.

Instead of connecting via phone or email, you can easily message a CWT Travel Counselor via WhatsApp. Other channels are also available, myCWT mobile app and web, Workplace, Slack and MS Teams.

You will receive an immediate automated response and within minutes a CWT Travel Counselor will send you a message and be ready to manage your business travel needs including:

· Book trips

· Cancel or change travel

· Request copies of your itinerary

Follow these simple steps to get started!

Install WhatsApp on your smartphone.

If you don’t already have WhatsApp installed on your smartphone you can download it from either the Apple App Store or Google Play Store .

Add a new contact for CWT directly in WhatsApp.

Use this phone number for CWT +44 203 353 1734.

Start messaging CWT.

Prerequisites • Your company must be a client of CWT. • Your company must have CWT’s messaging for WhatsApp service enabled. ​ If any of the above prerequisites are not met, please contact your company’s travel department for more information.