Your career is not a destination. It's a journey.
The Flight Centre Travel Group is where your career takes off on an epic adventure. We're a close-knit global family of fun-loving explorers, who work in a supportive and diverse atmosphere that allows you to spread your wings and experience new horizons like never before.
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We understand the unique motivations and ambitions of modern professionals. That's why we offer job opportunities that provide enjoyment, flexibility, challenge and the chance to explore new career possibilities and the world at large.
Cities Worldwide
Years In Business
Accounts Payable Officer
In Destination Experience Host
ICT Support Officer
Technical Lead (Mobile)
Sales Development Representative
Digital Marketing Executive
Global Marketing Director
Cruise Specialist
Travel Consultant
Travel Manager
Product Manager
Senior BI Analyst
Business Analyst
Business Development Manager
Talent Acquisition Specialist
Account Manager
Software Engineer
Emergency Assist Consultant
Content Creator
Foreign Exchange Consultant
Service Desk Analyst
Credit Controller
Web Executive
Team Leader
HR Generalist
After Hours Consultant
We believe work should be a place of joy, exploration and growth.
"Working here is so rewarding. I feel supported, connected, seen and we all have a lot of fun doing what we do."
Come as you are
There is only one best way when it comes to supporting our people and it involves recognising and celebrating the many different facets of what makes you “you”. We encourage everyone to come as they are, and we’ll come together as one. Our policies, programs, employee-led resource groups and recruitment strategies all aid us in our commitment to creating a safe, diverse and inclusive work environment for all our employees globally.
The future is bright
Our people are here for a good time and a long time. We believe your career is a journey, not a destination and there are no limits to what your future could hold. All our people are encouraged to find their Brightness of Future and are provided the professional development and mentorship opportunities to help them get there.
Open communication and open plans
Our flat and transparent organisation structure means there are no closed doors (literally). We’ve worked hard to create a culture of collaboration, innovation and inclusion to ensure there is no “us” and “them”. No one has a personal assistant, not even our CEO; our people have direct access to the decision makers and our communication always prioritises two way dialogue.
Fun comes standard
When applying for a job at Flight Centre Travel Group, having fun at work is part of the job description. Our core value of irreverence and culture of reward and recognition ensures fun and enjoyment in the workplace. Our people are proud of where they work and are driven every day by our mission to open up the world for those who want to see.
Find out More
We're one of the most unique and wonderful places to develop your career. Hear first hand stories about what it is like to work with us.
When you join us, you begin a journey that could take you to many amazing places, allowing you to explore different paths. It's a unique opportunity to be the best you can be.
Being part of one of the world's largest travel groups means you have the option To work WITH over 30 different BRANDS, each with their own unique attributes and opportunities.
Flight Centre
Corporate Traveller
Travel Associates
Stage and Screen
Liberty Travel
Travel Money Group
Flight Centre Business Travel
Student Universe
Cruiseabout
FCM Meetings & Events
Back-Roads Touring
Advance Traders
Join our Talent Community
The best deals for airline tickets for groups with 10 or more
0208 127 4273
A little about Flight Centre
Who are we? Glad you asked. We're the travel-obsessed Travel Experts. We're here to open up the world for those who want to see. Every day, we give people all around the world the opportunity to experience something really amazing—travel! We love what we do.
Experience is everything to us. In fact, we have over 38,475 collective years experience in travel. We started doing this thing over 40 years ago in Australia and haven't looked back since. In 1984 Flight Centre opened its doors in the UK, New Zealand in 1987, South Africa in 1994 and Canada in 1995.
Flights, stays, holidays, cruises, tours, you name it—we do it. Business travel? That's our business too. Complex tricky group bookings for a hard to organise event? Not a drama. If it's travel related, we are your people.
We're the flagship brand of Flight Centre Travel Group (FCTG), an Australian born international travel company. It's recognised as one of the top five largest travel agencies in the world today with more than 2,000 leisure, corporate and wholesale businesses in 11 countries. Visit our parent Flight Centre Travel Group website here.
Read on and we'll share a bit about our amazing 40-year history and what is important to us...
Travel Experts around the world
stores globally
years of combined experience
of our team are female
of our team are between 30-39 years old
40 years of taking off
It's been 40 years since we opened our very first store in Australia. What a ride it's been. During that time we've had our fair share of triumphs, challenges and of course, plenty of adventures. And, while we're no overnight success, thanks to our incredible teams and first-class customers, we're chuffed to be able to celebrate such a milestone.
Skroo (Graham Turner—our founder) and friend (Geoff "Spy" Lomas) buy a double-decker bus and take off on their first tour around Spain, Portugal and Morocco.
Fast forward your Sanyo cassette deck to the mid ‘70s and that one bus has multiplied like guinea pigs. Top Deck is born, operating in London, and the following year, in Brisbane, Australia.
Welcome to the '80s. Airlines have been deregulated and Skroo reckons Australia, the UK and NZ are ripe for the picking, which makes sense for a bloke who grew up on an apple farm. Flight Centre is born.
Flight Centre opens in Sydney, Melbourne and Brisbane.
Frankie says Relax don't do it... but we did it anyway and Flight Centre opens in London
We say Kia Ora to our cousins across the ditch, and Flight Centre starts operations in New Zealand.
The Captain first appears (we've had 5 of those, ladies and gents, since!) and we introduce the famous "Lowest Airfare Guaranteed" slogan. Enquiry quadruples after trials on TV and press ads.
The '90s were all about Friends, Seinfeld, Guns n Roses and Flight Centre floating on the Australian Securities Exchange. We open in South Africa, Canada, the USA, and re-launch in the UK. We also welcome a number of new brands into the family.
Throw a shrimp on the braai, because Flight Centre opens in Johannesburg, South Africa.
Flight Centre opens shop in Vancouver, Canada. Profit surpasses $10M and Flight Centre goes public on the ASX. Flighties purchase over 25% of shares available and set an Australian record for take-up by in-house people.
We hold the first Flight Centre Airfare and Holiday Expo at the Brisbane Convention Centre. In our first year, over 8,000 customers attend. An additional 3,000 the following. In 1998, we start Expos across Australia and New Zealand.
The world and travel changed forever with 9/11, collapse of Ansett, GFC and the Iraq War. Many other businesses contracted during this time, our strategy was to keep growing and enter new markets. We also launched the Flight Centre Foundation, our give back program to the communities we work, operate and travel in.
The '10s is when we officially became the Flight Centre Travel Group, reflecting the company's transformation from its traditional roots as a travel agent to a world-class retailer of leisure and corporate travel products.
We immediately know it as the decade when the world stops, and then re-opens. 2020 international boarders shut, airlines ground their fleets, FLT temporarily suspends trading on the ASX and Flight Centre stands down over 15,000 employees. We issue over $1billion in customer refunds.
The future is bright, we've turned 40, launched our new tagline "Experience our experience", travel is back and we are flooded with new and returning customers ready to turn their travel dreams into a reality again.
A truly global company
With over 450 stores, 3500+ Travel Experts and a global website; you'll find us in Australia, New Zealand, South Africa, Canada and the UK. You will find a heap of us working remotely too, we're truly a global business, helping our customers how and when they need us.
The Trophy Cabinet
Our commitments
Reconciliation We acknowledge the continuous journey towards reconciliation we contribute to in the countries in which we operate.
Foundation Our philanthropic roots were laid 40 years ago, and we continue to make meaningful contributions to charities around the world that support our company purpose, which is to open the world for those who want to see. The Flight Centre Foundation is our way of harnessing the collective goodness of our people, industry partners and customers to give back to the communities where we work, live and travel.
Your dream job Centre
Put simply, we're a bunch of travel lovers looking for more travel lovers to join our family. We support our people the Flight Centre Travel Group way, with opportunities for our people to thrive, connect, give, move and get rewarded. Check out our available roles today.
View open roles
You're the centre of our centre
When you book with us, you know you're booking with the best in the business.
Responsible business practices
As a global leader in the travel industry, Flight Centre have the opportunity to help bring about real, lasting change; we are committed to doing just that.
Modern slavery statement
Tax strategy
Gender pay gap 2017
Gender pay gap 2018
Gender pay gap 2019
Gender pay gap 2020
Gender pay gap 2021
Gender pay gap 2022
Gender pay gap 2023
Site quick links
Help & support.
© Flight Centre (UK) Limited, Registered in England No. 02937210.
* 0800 calls are free for landlines and mobiles. 0333 calls are included within inclusive minutes package on mobiles, otherwise standard rates apply. 0844/0845 calls are 7p/pm plus your local carrier charge. Prices are per person twin share, correct as at the date of publication, subject to change and may be higher/unavailable for certain dates. Airfares are economy on specified airlines from London, unless otherwise stated. For full booking conditions visit Booking Conditions . Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. We will provide you with information on the protection that applies in the case of each holiday and travel service offered before you make your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but not all the parts of your trip are listed on it, those parts not listed will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.caa.co.uk .
Connections
For every journey.
The Envoy for Every Voyage
We want everyone to live life by the compass, not by the clock. Envoyage is a global network of experienced, entrepreneurial travel advisors and agencies across the world. As part of Flight Centre Travel Group , we’ve got the breadth, reach and expertise to equip travel businesses with everything needed to succeed. We know that just as every trip is unique, so is every travel business. This is why we’ve created Envoyage with travel advisors in mind. Our goal is to be the home and the heart of the travel industry for the independent world and to build an unparalleled offering you can tap into as much or as little as you need to succeed, grow and thrive.
Bring on the Benefits
Skillfully steered by an experienced international team and backed by one of the globe’s biggest names in travel, Envoyage empowers travel entrepreneurs with everything required to fuel agency growth and achievement. Essentially, we’re just here to make you look good. And to set you up for the ultimate success.
All Your Business Needs in One Place
With brands and businesses spanning all segments of travel across the globe, as part of Flight Centre Travel Group, we offer access to an integrated suite of services, tools, technologies and products. By leveraging these capabilities and communities, you can succeed at whatever type of travel specialization you prefer.
Shop in Our Product Marketplace
The products you need to sell the travel they want. As a global business, we’re able to secure an amazing range of product to suit all types of travel styles and requirements. Plus, our central platforms for air and land distribution, including our NDC solution, simplify the process for you.
Take Advantage of Our Expert Support
With Envoyage, being independent doesn’t mean being alone. We’re here to back you up with localized support to help you with everything from product advice to beautifully designed marketing assets, technology and general business support.
Connect with Our Worldwide Community
Travel is all about shared experiences—even on a professional level. Build your professional network through Envoyage. Connect with colleagues locally and from around the world through regional and global travel industry events, fams, virtual communities and more.
Reach Your Earning Potential
With superb negotiating power and worldwide influence, Envoyage leverages strong partnerships across the industry to secure phenomenal deals and increased benefits.
Stay Ahead of the Curve
Technology is continually evolving, and so are we. We are driven by innovation and strategically invest in acquiring and developing technology that strengthens our business and those of the members in our global network.
Welcome Home
Home is our purpose-built digital ecosystem, designed to support travel entrepreneurs. An intuitive, customizable one-stop shop filled with all the features you need to succeed, Home is your whole travel world in one spot. Access ticketing, supplier portals, marketing tools, knowledge articles, product updates and more in one place. It’s all here. And it’s all yours.
Products Galore
From overwater bungalows to train travel between European cities, Home is your gateway to our incredible range of product. We’re talking more than 500 airlines and over one million hotels and vacation homes. Not to mention thousands of activities, cruise options and more.
Time Savers
Let’s face it, no one enters the travel industry because they love administrative work. Home simplifies those less enjoyable tasks by letting you easily manage them all in one place. Connect directly to popular supplier portals, ticketing and product programs, marketing tools and more with just one click.
That’s The Ticket
Access self-ticketing and a ticketing team solely dedicated to our global independent network. Choose between chat or phone support when you need it for service that suits you.
Smart Business Reporting
Get ready to meet the future of data reporting. Take your business to the next level with smart reporting that enables you to analyse your business performance, identify opportunities and increase your profit.
Specializations
Exclusive communities for luxury and corporate specialists
Access exclusive benefits, including memberships, events, our luxury product collection and much more.
Receive access to corporate travel technology, trend insights, industry-focused training and development, access to thousands of discounted corporate hotel rates, unique value adds and more.
What Our Members Are Saying
Words from our network of travel advisors around the world.
Ashlea Blake
Jill Synder
United States
Gaynor Bennett
New Zealand
Alana Halford Bowles
Melissa Sanchez
Mark Hodgson
Nicole Archibald
Katherine Lewis
Our Heart: Community
Your travel industry network just got a lot bigger. Our community keeps you in the loop with a global collection of highly experienced travel industry professionals. Connect with colleagues across Australia, Canada, New Zealand, South Africa and the United States virtually and in person at our global and regional travel industry events. Plus, take advantage of educational opportunities, reward trips, Fam trips and so much more.
Begin Your Journey with Envoyage
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Group Travel
It’s better when you travel together, which is why our Delta Group Specialists can help show you how easy it is to book airfare for everyone.
Get Your Group Ready for Takeoff
Delta Group Specialists customize Delta flight itineraries for groups of 10 or more passengers traveling on the same flight. You’ll get the advantage of competitive fares, flexible ticketing options and support in booking and managing your group’s travel. Your booking will be secured with a booking fee and deposit as outlined in your contract.
Use the following chart for details on how far in advance group travel can be booked.
For assistance with booking group travel, contact our representatives at 800-532-4777 , Monday through Friday 8 A.M. – 8 P.M. EST.
For our managed agency partners, please contact your Sales Account Executive for assistance.
BOOK GROUP TRAVEL NOW (U.S./CA travel only)
Or, book by calling us at 800-532-4777
General Group Contract Terms and Conditions:
These details supplement, and are hereby incorporated into, your Group Contract with Delta Air Lines. Delta reserves the right to change these terms at any time without notice; however, the terms in effect on the date you execute your Group Contract will apply.
- These Group Contract Terms and Conditions detail standard policies for group reservations; however, terms are subject to additional restrictions during peak travel periods as designated by Delta Air Lines, Inc.
- A group consists of 10 or more passengers traveling together on at least one common flight segment. In the event your group does not meet the minimum of 10 passengers, this booking will be cancelled, any deposit will be forfeited, and passengers may contact Delta about creating a new booking as individual travelers, which will be for the fare available at that time.
- Any changes requested to the Group Contract will require a renegotiation of fare and terms. Additions to your group may be at a different fare from the main group. Individual deviations from the group itinerary may be available with additional fees and payment of any additional airfare. A nonrefundable booking fee may also apply as specified in your Group Contract.
- You are also responsible for compliance with any applicable laws or regulations in the discussion of these fares with your customers.
- The information regarding this group is confidential between the travel agent or group leader and Delta’s Group and Specialty Sales Center. Therefore, no information will be given to, nor changes made on behalf of, individual group members.
- Group tickets are not eligible for SkyMiles upgrades, and mileage accrual will be according to the SkyMiles program accrual policy for unpublished or opaque fares.
- All travel pursuant to this reservation shall be subject to Delta's applicable contract of carriage (and general rules tariff) and all applicable fare rules and restrictions.
- All necessary travel documentation to comply with governmental travel requirements (e.g., passports and visas) are the responsibility of the passenger. DL is not liable for any travel issues resulting from lack of proper documentation.
- Delta reserves the right to change equipment or schedules without notice.
Deviation Policies:
A deviation is defined as a change to the date, time or routing. Any deviations may be at a different fare from the main group. Notwithstanding the foregoing, the main group must maintain group minimum requirements . Your group may book deviations from the original group as follows:
- Prior to the group's utilization date an unlimited number of passengers may deviate from the group itinerary on either the outbound or the return at the applicable fare with no deviation fee.
- After the utilization date a maximum of 30% of the group may deviate on the outbound or return for a US$25.00 per person domestically and US$50.00 per person internationally nonrefundable deviation fee plus the applicable fare difference.
- The percentage of passengers who may deviate is based on the total number of seats held by the group at utilization date.
- Feeders (passengers wishing to travel from a different city connecting to the main group travel segment(s)) are not included in this limitation and may be done at any time prior to ticketing at the applicable fare for the new itinerary.
- A credit card is the only acceptable form of payment for deviations and is required at the time the deviation is booked.
- Passengers may make changes after ticketing at the applicable fare upon payment of the applicable ticket change or reissue fee plus any difference in fare.
- Once travel has commenced routing changes are not permitted. Changes to the return travel date or time only will be permitted at the applicable fare with the appropriate ticket reissue fee and any difference in fare.
Utilization Policy:
In consideration for Delta's agreement to hold this seat inventory for your group, you agree to pay Delta a cancellation fee listed on your contract per seat, assessed from the deposit, if you fail to comply with the ticketing deadlines and/or if you fail to use at least the utilization percentage of the seats that we have reserved for you, as specified in your contract.
If there is no Deposit Due date, no deposit funds are due. The following policy applies only if a deposit is collected:
- If your group does not meet the minimum of 10 or individual members do not travel with the group, (a) the deposit will be forfeited and (b) passengers will be considered individual travelers and must be ticketed at the applicable fare.
If the Utilization is listed as 100%, the deposit will be refunded for ticketed passengers only.
If you fail to use at least the utilization requirement percentage of the seats that we have reserved for you, the amount of the cancellation fee will be calculated as follows:
- It is your responsibility to obtain a cancellation reference number from Delta for complete cancellations. Delta's business records will conclusively determine the time and date of any cancellation.
- Partial cancellations do not require a cancellation reference number.
- A new confirmation letter will be distributed at the time of any reductions, deviations, feeder additions or other itinerary changes.
- Until the last day to cancel/reduce without penalty: 100% of the seats may be cancelled without a cancellation fee.
- Except to the extent otherwise expressly specified in your contract, from the last day to cancel/reduce without penalty until 60 days before departure: must maintain the minimum main group utilization requirement percentage of seats held for a full deposit refund.
- If you use some, but less than utilization requirement percentage, of the seats held, you will be charged the cancellation fee specified in your Group Contract for each seat below the utilization requirement percentage minimum.
- If all the seats on your reservation are cancelled after the utilization date specified in your contract, the entire deposit will be forfeited.
- 60 days or less before departure: Deposits will be refunded for ticketed passengers only within 60 days of the commencement of travel.
- Any applicable cancellation fee will be collected from the deposit on file.
Any and all matters arising out of or relating to the Group Contract and/or the subject matter hereof shall be governed by and enforced in accordance with the laws of the United States of America and, to the extent not preempted by Federal law, the laws of the State of Georgia without regard to conflict of law principles, regardless of the legal theory upon which such matter is asserted. The Group Contract, including the Ticket, Fare Rules, and Contract of Carriage as applicable, represents the entire agreement between the parties relating to transportation pursuant to this Agreement, and shall supersede all prior representations, understandings or agreements pertaining thereto, either oral or written. No other covenants, warranties, undertakings or understandings may be implied, in law or in equity.
Delta shall not be liable for any punitive, consequential or special damages arising out of or in connection with the Group Contract, carriage or other services performed by Delta, whether or not Delta had knowledge that such damage might be incurred. Delta shall not be liable for any damage arising out of its compliance with any laws, government regulations, orders, rules, requirements or security directives or as a result of a passenger’s failure to comply with such laws, government regulations, orders, rules, requirements or security directives or as a result of a passenger’s reliance on advice provided by Delta regarding such laws, regulations, orders, rules, requirements or security directives. Election or failure by Delta to enforce any provision of the Group Contract shall not constitute a waiver of its rights and remedies with regard to such provision or any other provision. No agent, servant, or representative of Delta has authority to alter, modify, or waive any provisions of the Group Contract or these Terms and Conditions.
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Flight Centre Travel Group Half-Year FY24 Financial Results
Flight centre travel group (asx:flt) achieved an au$106 million underlying profit before tax (pbt) for the half year to december 31, 2023..
The leisure business’s AU$60 million underlying PBT exceeded pre-pandemic levels and was:
• Circa 30-times the AU$2 million FY23 first half (1H) result; and
• Double the AU$30 million FY19 1H underlying PBT.
Underlying corporate PBT increased 53 percent to AU$93 million, during another period of healthy, organic growth and ahead of the Productive Operations initiative’s benefits being realized.
Total transaction value (TTV) increased 15 percent to AU$11.3 billion, delivering FCTG's second-strongest start to a year (behind only the FY20 1H).
Corporate TTV increased 16.8 percent to a record AU$5.9 billion, as the business again achieved new sales milestones and comfortably outpaced the broader corporate travel sector’s recovery.
Leisure TTV increased 18 percent to AU$5.2 billion, with scale benefits achieved across a diverse mass market, including luxury, complementary, and independent brand ranges.
Comments by Charlene Leiss, President of the Americas, Flight Centre Travel Group :
“We continue to experience tremendous growth over the first half of the fiscal year, with both our corporate and leisure businesses delivering increased revenue across the Americas.
“Our flagship business travel divisions Corporate Traveler and FCM Travel continue to set a high bar for business travel across the globe, as our North American corporate division is now the company’s largest operation.
“To further build upon this momentum, we’ve taken exciting steps over the last several months to ensure we’re set up for continued success in our best performing sectors.
“Our plans we have put in place across the corporate and leisure sides of the business will enable us to better identify opportunities for growth, improve efficiency, and drive value to our customers, as we look to ultimately maximize our potential in the U.S.
“We’ve begun to fast track our expansion in the SME corporate sector through a new regional structure has allowed us to start to expand our Corporate Traveler footprint across the country.
“With key hubs now set up in Boston/New York, Chicago, and Southern California, we’re able to attract more customers and more quickly grow our share of the SME market, one of the fastest-growing segments within the industry.
“On the FCM side, we’ve continued to focus on our work on productive operations, as we look to digitalize our operating model to help lower costs and grow income. Our commitment to improving our productive operations will not only enhance our service offering, but also optimize efficiency and increase scalability.
“During the first half, we also made a significant artificial intelligence push with the launch of an ‘AI Center of Excellence,’ a new global division that is focusing on promoting, adopting, and integrating AI technologies into our corporate divisions.
“Our impressive work in the technology space continues to be unmatched, as well as being integral to the ongoing success of our leading digital platforms, Melon and FCM Platform, which have allowed us to accelerate our corporate growth and transform the customer experience.
“In the year ahead, we’ll look to capitalize on the strong leisure opportunities in the U.S. market as well, with a renewed focus on both the independent and luxury sectors, through the new Envoyage brand and Scott Dunn, respectively. Just launched this week, Envoyage will serve as the new global home for the company's independent travel agents and agencies.
“Given our recent growth trajectory and proven track record of innovation, we’re excited about the future potential of the business and opportunity to further grow our market share across the country.”
Comments by Chris Galanty, Global CEO, Flight Centre Corporat e:
“ Our corporate businesses have had a strong start to H1 of FY24 globally, contributing 52 percent of Flight Centre Travel Group’s (ASX:FLT) total transaction value, with our proven organic growth model again delivering record overall sales.
"We’ve also achieved new milestones in the four geographic regions of Australia and New Zealand, the Americas, Europe, and Middle East and Africa and Asia.
“These record results, built on high customer retention rates and large volumes of new account wins, were achieved in a sector that has only recovered to circa 70 percent of pre-COVID transaction volume levels, pointing to our healthy market-share growth.
“At the end of January 2024, our corporate brands had secured new accounts with projected annual spends of circa AU$1.3 billion, with FCM Travel typically winning customers from competitors, and Corporate Traveler securing a mix of unmanaged and smaller, managed accounts.
“We continue to make strides in the technology space with mass adoption of our Corporate Traveler Melon platform in the USA and Canada – with fast growth also being seen in the UK. FCM Platform has also seen successful growth with all existing customers anticipated to be migrated this year.
“We’re also progressing our corporate AI Center of Excellence and that has seen new features added to the suite of products already available that have improved the customer experience and increased our operational productivity.
“Aside from technology, we’ve also been working tirelessly towards clear and consistent strategies that have been successfully executed globally, with these strategies initially focusing on ‘Grow to Win’, but now also include productive operations.
“We look forward to continuing this momentum into H2 of FY24 – with more exciting advancements to come later in the year – and some major customers to be onboarded globally.”
Read the full ASX announcement
FCM Consulting Q4 Report 2023
IN REVIEW: Current AI trends in corporate travel
Adrian Lopez to head up new ‘AI Center of Excellence' division
Fly My Group
Connecting your group to the world.
We book and manage domestic and international group airfare with access to private fare contracts:
Humanitarian
Human- itarian
Consolidator
Consol- idator
Why Partner with Fly My Group?
Are you tired of missing out on insider deals and spending countless hours working with the airline’s general group desks? Fly My Group is the solution! Partner with us and experience the difference today.
Lowest prices for group flights
Not only does Fly My Group search multiple airline carriers for the best itinerary for your group our team seeks out the lowest possible price. Fly My Group search process uses team member expertise along with negotiated private fare contracts and in-house software tools to search the market for the lowest group fare with the right group itinerary.
Never miss out on the deal
With access to all the products on the market when you book your group air contracts with Fly My Group you will never miss out on the best option for your group. Fly My Group has over 40 carriers around the world under contract. This gives our clients access to the lowest prices globally. Do you have a group on a cruise? We can check our Cruise Fares. Do you have an international group traveling to Europe or South Africa? Let us check private contracted fares to get your group the best rate and right itinerary. No more missing out.
Buying power and top account status
Every day Fly My Group is buying airline seats for groups to destinations around the globe. Flying groups is our business and we do a lot of it; therefore we have buying power when searching fares and itineraries for your group. When we talk to the major airlines group departments, we speak with the Platinum Desks (top account status), giving us the ability to get what you need fast.
More options
More options means more options. Fly My Group has access to all the best airline products on the market today. Some of these products include; Consolidator Fares, Private Fares, Student Fares, Cruise Fares, Humanitarian & Missionary Fares.
Best group specialists
Fly My Group teams with the best Airline Group Agents in the world. Agents at Fly My Group partner with each client they serve and many of them have over 25 years experience booking airline seats for groups and individuals.
Whether you are a tour operator or an individual planning a group trip Fly My Group will save you time. When you call Fly My Group you get access to all the major airline carriers and all the products on the market, with one call.
Simple is good, right? Fly My Group is built on this motto. 1 phone call or 1 email is all that's needed.
Experience the Fly My Group difference!
Frequently asked questions, how many travelers do i need to be a group, i have less than 10 travelers in my group, can fly my group still book my airfare, how do i get a group airfare price quote.
- Call toll-free: (866) 374-5043
- Email: [email protected]
- Fill out our Group Air Price Request Form
Does Fly My Group have access to private fare contracts?
Does fly my group re-check our group airfare contract for better fares and itineraries after booking, what are private contract fares, what are student fares, what are cruise fares, what are humanitarian or missionary fares, can i deviate from my groups flight itinerary, can i accrue frequent flyer miles on a group contract, does fly my group charge a ticketing fee, request an account.
- Travel Advice
Federal Government to crackdown on Australian airlines
It’s something Aussie passengers have been waiting a very long time for following a massive move that will see airlines forced to compensate customers.
Qantas sells 300 first class fares by mistake
First class passenger’s brazen act divides
China’s big move as Qantas pulls out
Australian airline customers could soon receive compensation for delayed and cancelled flights under a major overhaul of passenger protections.
It’s something Aussie travellers have long battled with airlines over but that could soon change with the Albanese Government planning to establish a new watchdog — The Aviation Industry Ombudsman — to clamp down on the sector.
The external dispute resolution service would be able to force airlines and airports to provide compensation to consumers, publish reports on airline and airport behaviour — naming and shaming companies doing the wrong thing — and refer alleged misconduct to authorities.
Under the scheme, airlines will also have to explain the reasons behind flight disruptions as part of their regular reporting to the Federal Government.
The government has been examining options to hold airlines accountable amid an influx of passenger frustrations following cancelled flights and difficulties extracting refunds or travel credits out of the carriers.
It plans to pass laws for the creation of the new watchdog next year, with an interim Ombudsman to be appointed in the meantime.
The reforms will be announced at a press conference in Parliament House on Monday morning.
Adam Glezer, from Consumer Champion , has pushed for a compensation scheme for four years.
“This is something I have been pushing for since 2020,” he said. ”It is definitely a step in the right direction.
“I’ve spoken to thousands of people that have been frustrated due to significant flight delays and cancellations and have been offered absolutely nothing in return.”
He said the lengthy refund process causes passengers significant amounts of stress and has had some clients battle for close to two years to navigate their way through the “minefield of a refund”.
“They have spent years attempting to get a refund because the process is so difficult.”
“I am ecstatic the penny has finally dropped with the government and they’ve realised that customers need rights.”
Currently, Australia’s reimbursement offers are behind the rest of the world, with the UK, Europe and Canada all offering compensation models.
For example – inconvenienced passengers in Europe are entitled to between $A386 and $A926 (depending on the distance of the flight), if a flight is delayed by at least three hours with less than two weeks’ notice.
They are also entitled to free drinks and food at the airport if their flight departs late, and free accommodation and transport if it is delayed until the next day.
However, compensation rules do not apply in situations where extraordinary circumstances, such as poor weather, caused the delays.
In Australia, it’s not as generous with passengers only covered under consumer protection law and Mr Glezer said it needs to change.
He said what’s particularly important is having strict timelines where refunds have to be processed.
“As it stands airlines can say they will offer a refund to customers, but it can take months or years.”
A charter of passenger rights will also be drafted, setting out what refunds’ customers will be entitled to when their flights are delayed or cancelled.
Under the new scheme, a charter of passenger rights will also be drafted, setting out what refunds’ customers will be entitled to when their flights are delayed or cancelled.
Federal Transport Minister Catherine King said customers deserve to get their money back if they are owed it.
“It is time to take strong action to protect consumer rights,” Ms King said.
“Too many Australians have been left out to dry when flights are cancelled or disrupted and it’s impossibly complex to get a refund or even contact a company representative.”
More Coverage
The Australian Travel Industry Association (ATIA) is also welcoming the new scheme.
ATIA CEO Dean Long said it is a crucial step forward in protecting consumer rights, ensuring that airlines and airports meet their obligations.
“Too many Australians have been left stranded when flights are cancelled or delayed, with little recourse. This new scheme ensures that travellers will no longer face these challenges alone,” Mr Long said.
Aussies have snapped up hundreds of long-haul first class fares for just $4300 return – but it is not as it seems.
A first class passenger on an Emirates flight has shared a now viral TikTok admitting to this brazen act – and it’s sparked a plane etiquette debate.
Chinese airlines are making a big move in Australia as part of a “long term game” after Qantas scrapped a specific route amid low demand.
Our History
Our timeline charts pivotal moments in our company’s history. Moments that have defined both us and the travel industry. We are not an overnight success story. Our success happened over many years of persistence and hard work by a lot of people. We are privileged to have had each and every one of them choose to walk through our doors.
Skroo and Spy buy a double-decker bus and call it 'Argas'. They name their company Argas Persicus Travel, after the turkey tick. In November, they set off on their first tour to Spain, Portugal and Morocco - passengers pay £110 for 6 weeks
A little more Grunt - Bill James, a passenger on the first tour becomes the third partner and buys the second bus called Grunt
Argas Persicus Travel renamed to Topdeck Travel. In October, Grunt sets off as the first double-decker bus to tour from London to Kathmandu
Australia in their sights! Skroo opens Topdeck Travel's first Australian retail office at 333 Queen St, Brisbane. Topdeck Travel introduces six month London to Sydney bus tour, a first for any overland company
Topdeck continues to expand - Growing from 15 to 26 buses, Skroo returns to Australia once more as the deregulation of the airline industry starts. He sees Australia as "ripe for the picking", while Topdeck expands it's operations in to the USA
Customers love discount airfares - Our first store, Sydney Flight Centre opens on 29 March. The Flight Shop in Melbourne opens in April and Brisbane Flight Centre in June. By the end of 1982 there are 9 shops and 50 people
Growth, Profit and Change - Topdeck goes through a restructure and clears £50,000 with 80 buses, 150 road crew and operating 24/7. In their first year London Flight Centre makes £60,000 profit with 6 staff across a 5-day working week
Embrace a 'mongrel dog' spirit - everyone is a potential customer. Geoff Harris becomes the 3rd partner, with Skroo and Bill James. Flight Centre has 170 people, 29 shops and profit of $245K
United under one best way. The founders sell out of Topdeck and at a managers' conference in Bangkok, everyone agrees that there will be one brand and one best way for Flight Centre Stores. Operations expand into New Zealand.
Lowest Airfares Guaranteed. The iconic Flight Centre Captain appears in TV commercials for the first time and enquiry quadruples the 'Lowest Airfares Guaranteed' slogan is introduced
Flight Centre ordered to pay up. The Travel Compensation Fund requires Flight Centre to pay $1million penalty forcing the founders to re-mortgage their homes. In the same year, Skroo becomes Managing Director
The Gulf War - People are seeing war televised for the first time and are scared to travel. Flight Centre shows its resilience in the face of global issues and pivots with a more domestic focus. Flight Centre Brand hits 100 stores!
A big year of expansion! Flight Centre totals 135 stores, we launch Great Holiday Escapes (GHE) and Flight Centre Corporate opens their doors in Melbourne. We finish the financial year with 165 Flight Centre Stores, 900 employees and $8.7M profit
Going public, going global - Flight Centre goes public and lists on the ASX with 25% of employees purchasing shares. We open our first Student Flights store and launch Flight Centre Brand in South Africa, Canada and the UK and introduce Moneywise Global to our people
Increasing market share - The first Travel Associates store opens in Melbourne and our 24hour Worldwide Customer Care Centre opens in Brisbane
Rounding out the century - FCTG acquires FCM and Stage and Screen. We start operations in the USA and bring Healthwise Global to life supporting the physical wellbeing of our people
Diversification - We acquire Conferences and Incentive services that would later come to be known as FCM Meetings & Events. We also acquired Overseas Working Holidays
Expanding in tough times - In the coming months, and through to 2003, we go through September 11, the Bali Bombings, Iraq War and SARS but FCTG continues to expand with the acquisition of Cruiseabout, Quickbeds, Campus Travel and start operations in Hong Kong
A big year of change - The ACCC rules that we change our iconic slogan from Lowest Airfares Guaranteed to Price Beat Guarantee, rebrand our corporate offering to FCM, rebrand GHE to Escape Travel and expand into China
Money talks - FCTG acquires Nationwide Currency Services which is rebranded to Travel Money OZ. We open our first store in India named Flight Shop, expand into Dubai and set a milestone with our first after tax profit of more than $100M
Working well with others - The FC Foundation launches, we acquire Liberty Travel and GoGo Vacations. We enter a joint venture with Intrepid, Back Roads Touring, 99 Bikes, Advance Traders and Employment Office. We open our first FCB Hyperstore, rebrand FCB tagline to 'unbeatable' and expand into Singapore
Ca-ching! For the first time all 10 countries we operate in are profitable. FCM wins 'World's Leading Travel Management Company' (and again in 2012). The financial year ends with 2243 shops globally, 13,000 people and profit of $213M
From agent to retailer. It's the year of the customer, we transition from agent to retailer, introduce Brand Warrior training highlighting what each brand stands for, who their customers are and what they expect. We launch our own products including Black Market and Red Label Airfares. We open in Hong Kong and Liberty Travel opens to the doors to their first flagship store on Madison Avenue (New York)
FCL become Flight Centre Travel Group (FCTG), a change that reflects the company's transformation from its traditional roots as a travel agent to world-class travel retailer of leisure and corporate travel products. It's also the year we lose an ACCC case on attempts to price-fix with major airlines
The luck of the Irish - we acquire Travelplan Corporate in Dublin and start operations in Ireland. 2014 marks 20 years of Flight Centre in South Africa and Canada. All 10 countries are profitable for fourth consecutive year. Seven countries generate record EBIT profits - Australia, UK, USA, New Zealand, South Africa, Singapore and Greater China and the share price hits an all-time high of $54.78. And, after a year of auditions and interviews we cast a new Captain - Richard Klinge.
20 years stronger - 2015 is the 20th anniversary of Flight Centre Travel Group as a publicly listed company on the ASX. Since listing in December 1995, we have returned almost $1.2 billion in dividends to our shareholders. We make strategic acquisitions including Student Universe, Koch Overseas de Mexico (now FCM), AVMIN (a Brisbane based aircraft charter specialist), and BYOjet.com (specialising in online, low-cost airfares)
We are in 14 countries, 19,000 people with 2,908 shops. We launch AuntBetty.com as an online brand and package holiday website. We acquire Maya Consulting in Hong Kong to strengthen our event design and production capacity. We also acquire corporate travel businesses to start our FCM operations in Malaysia and the Netherlands. It's also the year we move into our new Global HQ at Southpoint in Brisbane
Corporate and Social Responsibility - We head into 2018 with 75% of our people (and 50% of our leadership team) being women. Our People & Culture team take on the responsibility of developing new programs for removing any potential career roadblocks. We adopted a Responsible Travel Charter, and this charter has become the blueprint to help our customers and our people make responsible travel choices in four specific areas - social, economic, environment and wildlife. To date, the Flight Centre Foundation has donated in excess of $10 million dollars to our charity partners.
Record Breaking Results - The company delivered record financial results – establishing new profit and TTV milestones. In Australia, we completed our largest system migration when we switched our sales consultants’ core technology platform (Global Distribution System or GDS) from Galileo to Sabre. We acquire the home-based travel agency Travel Partners and corporate businesses in France, Sweden, Norway, Finland and Denmark. We entered an Enterprise Bargaining Agreement for our AU Leisure business and introduced paid parental leave.
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AirAsia, Singapore Tourism Board, Gardens by the Bay and Mandai Wildlife Group jointly launch 'Love, Singapore' aircraft livery to boost regional travel
SEPANG - August 23, 2024 —
Photo Caption: (L-R) Jean Choi, Chief Sales & Marketing Officer, Mandai Wildlife Group; Dato' Captain Fareh Mazputra, Managing Director, AirAsia Malaysia; Paul Carroll, Chief Commercial Officer, AirAsia Aviation Group, Terrence Voon, Executive Director, Southeast Asia, International Group, Singapore Tourism Board; Addison Goh, Senior Director, Business Development & Sustainability Office, Gardens by the Bay and Loganathan Velaitham, Country Head, Singapore, AirAsia.
AirAsia, in collaboration with the Singapore Tourism Board (STB), Gardens by the Bay and Mandai Wildlife Group unveiled the ‘Love, Singapore’ aircraft livery today. The launch comes as part of a joint campaign to promote inbound travel to Singapore from visitors in Malaysia, Thailand and Indonesia, riding on the year-end travel peak in the region.
This Airbus A320 aircraft livery features a special design showcasing Singapore’s iconic attractions, including Gardens by the Bay and Mandai Wildlife Group’s wildlife parks such as Singapore Zoo and Bird Paradise, alongside Merli, Singapore’s energetic and outgoing brand character inspired by the Merlion. This livery aims to inspire regional travellers to rediscover the diverse and vibrant experiences that Singapore has to offer.
Terrence Voon, Executive Director, Southeast Asia of Singapore Tourism Board said: “We are delighted to partner AirAsia and our tourism stakeholders, to bring Singapore’s offerings to life in our regional skies. Our exciting lineup of events and experiences will give travellers plenty of reasons to visit or revisit Singapore this year, and we encourage them to take advantage of the great deals that will launch with the “Love, Singapore” aircraft livery to book their next holiday to Singapore.”
Dato’ Captain Fareh Mazputra, Managing Director of AirAsia Malaysia said: “We are proud to partner with the Singapore Tourism Board, especially as we mark 20 years of operations in Singapore this year. Currently, we operate 286 flights weekly in and out of Singapore from Malaysia alone. The Kuala Lumpur-Singapore route, being the world’s busiest, is vital for boosting tourism and this partnership is a perfect opportunity to leverage our extensive flight network to strengthen our ties between the neighbouring countries.”
Addison Goh, Senior Director of Business Development, Gardens by the Bay said: “Gardens by the Bay is honoured to be featured in this collaboration between AirAsia and Singapore Tourism Board. As a horticultural show garden that was most recently voted the top attraction in Asia and eighth best attraction in the world in TripAdvisor's 2024 Traveller's Choice Awards, our chief mission is to spread our love for the plant world in new and creative ways to reach out to a broad audience beyond just nature lovers. There is so much that we have to offer visitors to Singapore, and we are excited to be able to share what we do with travellers from around the region.”
Jean Choi, Chief Sales and Marketing Officer, Mandai Wildlife Group said: “We are excited to bring the magic of our wildlife parks to the skies, and in a truly unique way. With ever-evolving experiences from close animal encounters to seasonal events like Night Safari’s 30th Anniversary, there’s always something new to explore in our parks. As part of the “Love, Singapore” campaign, AirAsia customers booking flights to Singapore can enjoy a special promotion on park admissions or take advantage of our value-packed ParkHopper bundle where you can access four parks for the price of two. It’s a perfect time to visit Singapore and immerse in meaningful wildlife experiences."
In celebration of this new livery launch, AirAsia is offering low fares from RM78* all-in one way for travellers to rediscover Singapore’s offerings, with direct flights from Penang, Kuala Lumpur, Langkawi, Kuching, Ipoh and Kota Kinabalu. Promotional fares are available for booking on the AirAsia MOVE app (formerly airasia Superapp) and airasia.com from today until 30 August 2024. The travel period is valid immediately up until 30 June 2025.
AirAsia currently operates a total of 10 direct flights from Kuala Lumpur, Penang, Ipoh, Langkawi, Kuching, Kota Kinabalu, Jakarta, Bali, Bangkok, and Phuket to Singapore.
*All-in one-way fare inclusive of airport taxes, MAVCOM fee, fuel surcharges and other applicable fees.Other terms and conditions apply.
*** END ***
About the Singapore Tourism Board
The Singapore Tourism Board (STB) is the lead development agency for tourism, one of Singapore’s key economic sectors. Together with industry partners and the community, we shape a dynamic Singapore tourism landscape. We bring the Passion Made Possible brand to life by differentiating Singapore as a vibrant destination that inspires people to share and deepen their passions.
More: www.stb.gov.sg or www.visitsingapore.com | Follow us: facebook.com/STBsingapore .
For further information please contact:
Deborah Lam
Singapore Tourism Board
+6017 335 2148
Jeanine Tan
Gardens by the Bay
+65 9625 0887
Loh Pui Ying
Mandai Wildlife Group
+65 9640 4552
Release ID: 89139209
If there are any problems, discrepancies, or queries related to the content presented in this press release, we kindly ask that you notify us immediately at [email protected] (it is important to note that this email is the authorized channel for such matters, sending multiple emails to multiple addresses does not necessarily help expedite your request). Our responsive team will be available round-the-clock to address your concerns within 8 hours and take necessary actions to rectify any identified issues or support you with press release takedowns. Ensuring accurate and trustworthy information is our unwavering commitment.
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AirAsia, Singapore Tourism Board, Gardens by the Bay and Mandai Wildlife Group jointly launch 'Love, Singapore' aircraft livery to boost regional travel PRESS RELEASE Plentisoft Aug. 26, 2024, 05: ...